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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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leah Busey

July 24, 2026

5  out of  5
rating by leah Busey
"Im very pleased with how Donna handled my request today. It was quick and effortless. When your busy you want to talk to someone that is knowledgeable and can get the results you need quickly. Customer service was A1!"
We responded:
"Fantastic, Leah! It's incredibly rewarding to hear that Donna was able to assist you effectively and provide the knowledgeable service you required. Our team is dedicated to making your insurance experience as smooth as possible, and we appreciate your support."
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jeremy gunn

July 23, 2026

5  out of  5
rating by jeremy gunn
"Great rates and great staff. Donna Bagley is always super friendly and helpful with every question, very knowledgeable"
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haixia liu

July 22, 2026

5  out of  5
rating by haixia liu
"The experience of working with McKenzie was excellent; explanations were timely and clear, and the pricing was very reasonable."
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Faith Castleberry

July 21, 2026

5  out of  5
rating by Faith Castleberry
"This office is great the customer service is amazing. They service me and my husband's auto, boat, and life insurance accounts and save us money every year. Very knowledgeable staff"
We responded:
"We appreciate you, Faith! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family!
"
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Heather Montero

July 19, 2026

5  out of  5
rating by Heather Montero
"Donna at Timothy Sawyer - State Farm is absolutely amazing! She always goes above and beyond to help and makes the entire process easy and stress-free. She's knowledgeable, responsive, and truly cares about her clients. I highly recommend working with Donna if you're looking for outstanding customer service!"
We responded:
"Having someone you can count on makes all the difference, and we’re thrilled Donna has been that resource for you, Heather. We appreciate you sharing your experience and recognizing the care she puts into helping our customers."
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Judy Jones

July 17, 2026

5  out of  5
rating by Judy Jones
"Kayla was very nice and understanding. Got me a great price for my auto insurance."
We responded:
"Your five stars are a wonderful reminder that we’re on the right track. Thanks, Jude!"
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Patrick Touhey

July 15, 2026

5  out of  5
rating by Patrick Touhey
"Cam did a great job assisting me last minute before my move. I called, gave my information, and in no time, he called me back with great news!"
We responded:
"It’s wonderful hearing that Cam was able to step in and assist you before your move, Patrick. Thank you for sharing your experience with us—we’re grateful to have been able to help during such an important transition."
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Brenda Roberson

July 14, 2026

5  out of  5
rating by Brenda Roberson
"Donna Bagley was extremely helpful in managing my account today. She was very pleasant and understanding of my insurance situation. And it is so wonderful to be able to speak to a live person without having to go through an AI chatbot! Thank you Donna and State Farm."
We responded:
"We’re grateful you took the time to share your experience, Brenda. Knowing Donna was able to provide attentive service and a personal touch is the best compliment we could receive."
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Luis Morales

July 10, 2026

5  out of  5
rating by Luis Morales
"Christina was so helpful and quick when getting a policy set up from scratch on our new home ! 10/10"
We responded:
"It's wonderful to hear that Christina was able to help you so efficiently with setting up your new home policy! Thank you so much for your feedback, Luis! We can't wait to be your go-to insurance agency for many years to come."
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Marilyn Uriarte-Ayala

July 10, 2026

5  out of  5
rating by Marilyn Uriarte-Ayala
"Heather Moss was super helpful and nice. She helped me make my changes to my policy with ease."
We responded:
"Reviews like yours mean so much to us, Marilyn! We're thrilled Heather Moss was able to assist with your policy changes and make the process easy. Thank you for choosing our team—we're always happy to help with your insurance needs."
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Terrell Kennedy

July 10, 2026

5  out of  5
rating by Terrell Kennedy
"Kayla was so helpful with assisting me on the phone i would like to thank her for her help this morning and she has great customers service and she is asset to the company."
We responded:
"We're grateful to know that Kayla provided such helpful assistance over the phone and that her customer service made a positive impact. Our team is committed to supporting your insurance needs, and we appreciate your recognition of Kayla's efforts. Thank you Terrell!"
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Chris Lewis

July 9, 2026

5  out of  5
rating by Chris Lewis
"I had a great experience dealing with Kayla. She explained everything that I asked so I could fully understand. She was very helpful and professional. I would highly recommend this State Farm agency to anyone looking for any kind of insurance"
We responded:
"We're so glad she could make the process easy to understand and help you find the right insurance for your needs. Thank you for your thoughtful recommendation—it means a great deal to our team. We're always here whenever you need assistance!"
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Timothy Slade

July 9, 2026

5  out of  5
rating by Timothy Slade
"I had an outstanding experience with State Farm, thanks to Heather Moss. From the moment I reached out, she provided exceptional customer service with professionalism, patience, and genuine care. She took the time to answer all of my questions, explained my options clearly, and made sure I understood every step of the process.

What impressed me most was her responsiveness and commitment to making the experience as smooth and stress-free as possible. It’s refreshing to work with someone who truly values their customers and goes the extra mile to provide excellent service.

If you’re looking for an insurance professional who is knowledgeable, courteous, and dedicated to helping you find the best solutions, I highly recommend Heather Moss and the team at State Farm. Five-star service all the way!"
We responded:
"Providing a smooth and easy experience is always our goal, so it's wonderful to hear Heather Moss was able to make the process simple for you. We truly appreciate your recommendation and are grateful you chose our agency, Timothy. Thank you for taking the time to share your experience, and we look forward to helping with your future insurance needs."
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Alan Chesney

July 9, 2026

5  out of  5
rating by Alan Chesney
"Everything always goes smooth with paying my bill and Dakota was a big help with answering questions for me."
We responded:
"It's awesome to hear that Dakota was able to assist you with your questions and that your billing process is always smooth. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out to our team. Thank you for your feedback, Alan!"
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Stephanie Cason

July 9, 2026

5  out of  5
rating by Stephanie Cason
"I’ve had a great experience with Statefarm Agent ."
We responded:
"Awesome Stephanie! We are so glad that you had a great experience with our team. We appreciate you taking time to share your kind words. "
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Evette

July 8, 2026

5  out of  5
rating by Evette
"Kayla was helpful and thorough. I was impressed with her professionalism. Im am definitely doing business with Kayla at State Farm moving forward with all my insurance needs. I'm a grateful customer. Thank You Kayla 😊"
We responded:
"It’s customers like you, Evette, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs.
"
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Zavion Urquhart

July 8, 2026

5  out of  5
rating by Zavion Urquhart
"Mrs. Donna and Christina Shepherd were awesome and helped me update all of my account information as well as add renters insurance in no time!! They were kind and extremely efficient! If I ever need anything, I’ll be sure to request them by name!! Thank you both for making my experience enjoyable!"
We responded:
"Zavion, we appreciate you sharing this! We’re glad Mrs. Donna and Christina Shepherd were there to help with your account update and renters insurance needs. It’s always great to hear when our team can make things easier."
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Reginald Shaw

July 8, 2026

4  out of  5
rating by Reginald Shaw
"Kayla Alligood was outstanding she gave me great price and answered all my questions great job 👏"
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Jeffry Smith

July 7, 2026

5  out of  5
rating by Jeffry Smith
"Great service. McKenzie really looks out for me! Definitely recommend them for your insurance needs."
We responded:
"McKenzie will be so happy to read your review, Jeffry! Knowing you feel well taken care of is exactly the experience we want every customer to have. Thank you for recommending our team!"
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J Wright

July 4, 2026

5  out of  5
rating by J Wright
"McKenzie Cook was very helpful with the process and very informative and communicative"
We responded:
"Thank you, J Wright, for your feedback. We're glad to hear that McKenzie Cook was helpful and informative throughout the process. Your support means a lot to us!"
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Rebecca T

July 3, 2026

5  out of  5
rating by Rebecca T
"Just got State Farm auto coverage. Their quote beat out my other provider. Kayla here at the local SF office has been more communicative than my former provider. Also heard good things about their home insurance coverage and claims. This was very important to me as we are getting ready to purchase a new home."
We responded:
"Thank you, Rebecca, for sharing your experience with us. It's great to hear that Kayla has been communicative and that our auto coverage met your needs. We look forward to assisting you with your home insurance as you prepare for your new home purchase."
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Christina Mckoy

July 3, 2026

5  out of  5
rating by Christina Mckoy
"My agent Christina shepherd was great she was kind , informative and made sure I got a decent rate."
We responded:
"Hey Christina, thanks again for the review. We’re really happy we could help and that your experience went well. We appreciate you more than you know!"
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Beverley Jackson

July 2, 2026

5  out of  5
rating by Beverley Jackson
"I just switch my insurance from farmers insurance to State Farm. I was referred to a Ms. Kayla Alligood, who did an excellent job navigating me through the process of switching my auto and home. I received much better rate thanks to her"
We responded:
"Hearing this means so much to us, Beverley! Thank you for your support and for allowing us to help with your insurance needs."
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Ellen O'Toole

July 2, 2026

5  out of  5
rating by Ellen O'Toole
"Kayla was fantastic. Knowledgeable and responsive. Took my information and came back with a great price within half an hour! Thank you for saving me money on my home owners insurance!"
We responded:
"Thank you, Ellen! We believe great service comes from genuinely caring about our customers, and we're so glad that came through during your experience."
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Usman Bhatty

July 1, 2026

5  out of  5
rating by Usman Bhatty
"Amazing service and quick turnaround. Mckenzie was awesome. They got me a competitive rate when no one else was willing to offer insurance for an expensive!"
We responded:
"Thank you, Usman, for your feedback! We know insurance can be complicated, so we’re thrilled to hear we made things easier for you. Thank you for choosing us!"