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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Haire

July 11, 2026

5  out of  5
rating by Lisa Haire
"Kayla gave me a call about a quote. I am usually not receptive to phone calls but she was so nice, informative and professional that I did not hang up on her. She stuck it out with this curmudgeon, most people hang up. Thanks, Kayla for helping me!"
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Luis Morales

July 10, 2026

5  out of  5
rating by Luis Morales
"Christina was so helpful and quick when getting a policy set up from scratch on our new home ! 10/10"
We responded:
"It's wonderful to hear that Christina was able to help you so efficiently with setting up your new home policy! Thank you so much for your feedback, Luis! We can't wait to be your go-to insurance agency for many years to come."
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Marilyn Uriarte-Ayala

July 10, 2026

5  out of  5
rating by Marilyn Uriarte-Ayala
"Heather Moss was super helpful and nice. She helped me make my changes to my policy with ease."
We responded:
"Reviews like yours mean so much to us, Marilyn! We're thrilled Heather Moss was able to assist with your policy changes and make the process easy. Thank you for choosing our team—we're always happy to help with your insurance needs."
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Terrell Kennedy

July 10, 2026

5  out of  5
rating by Terrell Kennedy
"Kayla was so helpful with assisting me on the phone i would like to thank her for her help this morning and she has great customers service and she is asset to the company."
We responded:
"We're grateful to know that Kayla provided such helpful assistance over the phone and that her customer service made a positive impact. Our team is committed to supporting your insurance needs, and we appreciate your recognition of Kayla's efforts. Thank you Terrell!"
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Chris Lewis

July 9, 2026

5  out of  5
rating by Chris Lewis
"I had a great experience dealing with Kayla. She explained everything that I asked so I could fully understand. She was very helpful and professional. I would highly recommend this State Farm agency to anyone looking for any kind of insurance"
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Timothy Slade

July 9, 2026

5  out of  5
rating by Timothy Slade
"I had an outstanding experience with State Farm, thanks to Heather Moss. From the moment I reached out, she provided exceptional customer service with professionalism, patience, and genuine care. She took the time to answer all of my questions, explained my options clearly, and made sure I understood every step of the process.

What impressed me most was her responsiveness and commitment to making the experience as smooth and stress-free as possible. It’s refreshing to work with someone who truly values their customers and goes the extra mile to provide excellent service.

If you’re looking for an insurance professional who is knowledgeable, courteous, and dedicated to helping you find the best solutions, I highly recommend Heather Moss and the team at State Farm. Five-star service all the way!"
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Alan Chesney

July 9, 2026

5  out of  5
rating by Alan Chesney
"Everything always goes smooth with paying my bill and Dakota was a big help with answering questions for me."
We responded:
"It's awesome to hear that Dakota was able to assist you with your questions and that your billing process is always smooth. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out to our team. Thank you for your feedback, Alan!"
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Stephanie Cason

July 9, 2026

5  out of  5
rating by Stephanie Cason
"I’ve had a great experience with Statefarm Agent ."
We responded:
"Awesome Stephanie! We are so glad that you had a great experience with our team. We appreciate you taking time to share your kind words. "
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Evette

July 8, 2026

5  out of  5
rating by Evette
"Kayla was helpful and thorough. I was impressed with her professionalism. Im am definitely doing business with Kayla at State Farm moving forward with all my insurance needs. I'm a grateful customer. Thank You Kayla 😊"
We responded:
"It’s customers like you, Evette, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs.
"
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Lea

July 8, 2026

5  out of  5
rating by Lea
"McKenzie helped me she was great and really fast. We went over my policy 7/7/26 and on 7/8/26 I decided to get the policy. The rate compared to my previous insurance is amazing. Thank you so much and thank you for such a easy experience."
We responded:
"Thank you, Lea, for sharing your experience! We're glad McKenzie could assist you quickly and effectively with your policy. It's great to hear that you're satisfied with the rate and found the process easy."
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Aubrey Wallace

July 8, 2026

5  out of  5
rating by Aubrey Wallace
"Christina was amazing helping me get insurance on my engagement rings! She deserves all the crumbl cookies in the world!"
We responded:
"Aubrey, we loved reading your review! It’s wonderful to hear Christina was able to provide the guidance you needed for your engagement ring coverage. Thank you for choosing our team and trusting us with what matters most."
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Zavion Urquhart

July 8, 2026

5  out of  5
rating by Zavion Urquhart
"Mrs. Donna and Christina Shepherd were awesome and helped me update all of my account information as well as add renters insurance in no time!! They were kind and extremely efficient! If I ever need anything, I’ll be sure to request them by name!! Thank you both for making my experience enjoyable!"
We responded:
"Zavion, we appreciate you sharing this! We’re glad Mrs. Donna and Christina Shepherd were there to help with your account update and renters insurance needs. It’s always great to hear when our team can make things easier."
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Reginald Shaw

July 8, 2026

4  out of  5
rating by Reginald Shaw
"Kayla Alligood was outstanding she gave me great price and answered all my questions great job 👏"
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Jeffry Smith

July 7, 2026

5  out of  5
rating by Jeffry Smith
"Great service. McKenzie really looks out for me! Definitely recommend them for your insurance needs."
We responded:
"McKenzie will be so happy to read your review, Jeffry! Knowing you feel well taken care of is exactly the experience we want every customer to have. Thank you for recommending our team!"
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J Wright

July 4, 2026

5  out of  5
rating by J Wright
"McKenzie Cook was very helpful with the process and very informative and communicative"
We responded:
"Thank you, J Wright, for your feedback. We're glad to hear that McKenzie Cook was helpful and informative throughout the process. Your support means a lot to us!"
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Rebecca T

July 3, 2026

5  out of  5
rating by Rebecca T
"Just got State Farm auto coverage. Their quote beat out my other provider. Kayla here at the local SF office has been more communicative than my former provider. Also heard good things about their home insurance coverage and claims. This was very important to me as we are getting ready to purchase a new home."
We responded:
"Thank you, Rebecca, for sharing your experience with us. It's great to hear that Kayla has been communicative and that our auto coverage met your needs. We look forward to assisting you with your home insurance as you prepare for your new home purchase."
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Christina Mckoy

July 3, 2026

5  out of  5
rating by Christina Mckoy
"My agent Christina shepherd was great she was kind , informative and made sure I got a decent rate."
We responded:
"Hey Christina, thanks again for the review. We’re really happy we could help and that your experience went well. We appreciate you more than you know!"
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Beverley Jackson

July 2, 2026

5  out of  5
rating by Beverley Jackson
"I just switch my insurance from farmers insurance to State Farm. I was referred to a Ms. Kayla Alligood, who did an excellent job navigating me through the process of switching my auto and home. I received much better rate thanks to her"
We responded:
"Hearing this means so much to us, Beverley! Thank you for your support and for allowing us to help with your insurance needs."
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Ellen O'Toole

July 2, 2026

5  out of  5
rating by Ellen O'Toole
"Kayla was fantastic. Knowledgeable and responsive. Took my information and came back with a great price within half an hour! Thank you for saving me money on my home owners insurance!"
We responded:
"Thank you, Ellen! We believe great service comes from genuinely caring about our customers, and we're so glad that came through during your experience."
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Usman Bhatty

July 1, 2026

5  out of  5
rating by Usman Bhatty
"Amazing service and quick turnaround. Mckenzie was awesome. They got me a competitive rate when no one else was willing to offer insurance for an expensive!"
We responded:
"Thank you, Usman, for your feedback! We know insurance can be complicated, so we’re thrilled to hear we made things easier for you. Thank you for choosing us!"
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Morgan Bowers

June 30, 2026

5  out of  5
rating by Morgan Bowers
"Christina Shepard helped me with a new policy for home insurance, and it was the most quick, smooth experience I’ve had yet! And at a great price! Thanks Christina 🫶🏻"
We responded:
"Morgan, thank you for the thoughtful review! We're delighted Christina helped make the process smooth and found a home insurance policy that worked for you. We appreciate the opportunity to earn your business."
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Daniel Priestley

June 25, 2026

5  out of  5
rating by Daniel Priestley
"After having been a State Farm customer years ago I switched to a different carrier when my needs changed and had forgotten how fantastic it is whenever you have someone that's in your corner for you and willing to go the extra mile. Kayla Alligood is that person! She reached out to see if I was interested in receiving an updated quote and not only was she kind and prompt, she went above and beyond to make sure I had all the discounts available to me as well as coverage for the little things that end up falling through the cracks. Kind, thorough, and an absolute pleasure to work with so I couldn't recommend her and her team more. Thanks again Kayla!"
We responded:
"Daniel, thank you for taking the time to share your experience! We're so glad Kayla's dedication and attention to detail made such a positive impression. We truly appreciate your recommendation."
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Joshua Byker

June 25, 2026

5  out of  5
rating by Joshua Byker
"McKenzie Cook was fantastic"
We responded:
"Joshua, thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Lorraine Best

June 25, 2026

5  out of  5
rating by Lorraine Best
"Kayla was very knowledgeable. She was a great help. I would recommend her to work with anybody."
We responded:
"Lorraine, thank you for the recommendation! We're so glad Kayla was able to help and make your experience a positive one. She'll be happy to hear your kind words."
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Hale H

June 25, 2026

5  out of  5
rating by Hale H
"Positive experience all around. McKenzie was amazing to deal with: Straight-forward, clear, and helped me saved money. I needed direction for changing policies, and she was extraordinary. communication A++"
We responded:
"Thank you, Hale! We're thrilled to hear McKenzie provided the guidance you needed and helped you save along the way. We'll be sure to pass your compliments on to her."