Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Burke

Mary Burke

April 25, 2026

5  out of  5
rating by Mary Burke
"I Absolutely Love State Farm Insurance and Donna Bagely was Winderful to work with Timothy Sawyers has a Great company!!!!"
Profile photo of Eric carter

Eric carter

April 24, 2026

2  out of  5
rating by Eric carter
"Getting different draft from my account every month! One month it 148.00 the next it 173.00 that not what I sign up for!"
Profile photo of Jeanne Lewis

Jeanne Lewis

April 24, 2026

5  out of  5
rating by Jeanne Lewis
"Even though I don’t live in the Greenville area, I continue to have all of my insurance policies with Tim Sawyer. He and his staff are always very helpful. I speak with Kayla mostly. She always helps me with all of my questions. Occasionally I will talk with others on the team but Kayla is who I speak with most of the time. I highly recommend Tim Sawyer’s State Farm Insurance."
We responded:
"Ms. Lewis, Thank you so much for the kind words! We try to treat every customer with the upmost courtesy! We appreciate your Insurance business and look forward to many years of service!"
Profile photo of KRISTIN FLORENCE

KRISTIN FLORENCE

April 24, 2026

5  out of  5
rating by KRISTIN FLORENCE
"Spoke with Kayla (sorry if that isn’t the correct spelling) today she very helpful and polite in getting my insurance switched from USAA to State Farm. Super fast and super easy! Also way better rates! I’m gonna save so much money! Thanks Kayla!"
Profile photo of Nancy Miles

Nancy Miles

April 24, 2026

5  out of  5
rating by Nancy Miles
"Kayla has helped me alot and is very nice. Their rates are great. I am so happy I called them for me insurance needs. She always helps me with whatever I need and it is quick and easy."
We responded:
"Thank you for sharing your positive experience with Kayla! We are thrilled to hear that she provided excellent service and that you are happy with our rates. We appreciate your feedback and look forward to assisting you with your insurance needs in the future."
Profile photo of kheoop kheeop

kheoop kheeop

April 23, 2026

5  out of  5
rating by kheoop kheeop
"Kayla has been managing my vehicles , houses insurance for a while Now .she's by far the best insurance agent I've ever worked with! Her efficiency, kindness, and knowledge are unmatched, and she's always available to help, whether it's through text or phone."
We responded:
"Thank you for your feedback! We're glad to hear that Kayla's efficiency, kindness, and knowledge have made a positive impact on your experience with us. Your support means a lot to our team."
Profile photo of Cheryl Williams

Cheryl Williams

April 21, 2026

5  out of  5
rating by Cheryl Williams
"I had a terrible experience with this company because my insurance was denied by a guy name Chris and I told him I wanted a second option. I do not want to rate them at all"
We responded:
"Thank you, Cheryl, for sharing your experience with us. We're glad to hear that our team was professional and efficient in meeting your insurance needs. Your recommendation means a lot to us. "
Profile photo of Juan Sassarini

Juan Sassarini

April 21, 2026

5  out of  5
rating by Juan Sassarini
"Donna Bagley at State Farm in New Bern was super helpful, very knowledgeable, and professional. I’ve been with State Farm Insurance for over 7 years and I highly recommend them."
We responded:
"Thank you, Juan, for sharing your experience with Donna Bagley and for your continued trust over the past 7 years. It's great to hear how helpful and knowledgeable our team has been for you. We appreciate your recommendation!"
Profile photo of Ivet Perez

Ivet Perez

April 21, 2026

1  out of  5
rating by Ivet Perez
"I was previously working with Mckenzie and after emailing her all the information she would need I was ghosted. I ended up going with a different state farm agent who actually responded to me and treated me like a valued potential customer. Update: AS SOON as I posted this review magically i was called, left a vm and sent a text. Ive updated because maybe human wasn't the right word but I stand by my statement. i hope this update makes her happy."
We responded:
"Ivet we apologize for any miscommunication. MCKenzie set a follow up for the day requested. Best of luck to you! "
Profile photo of Allen Brown

Allen Brown

April 21, 2026

5  out of  5
rating by Allen Brown
"I really appreciate Ms.Taylor's help on today with my mother's application for her home Policy with State Farm insurance company. She was very instrumental in our decision to get her Policy."
We responded:
"Thank you, Allen, for sharing your experience with Ms. Taylor. We're glad she could assist with your mother's home policy application and help in making your decision. Your feedback means a lot to us. "
Profile photo of skye wadsworth

skye wadsworth

April 21, 2026

5  out of  5
rating by skye wadsworth
"Kayla was professional and absolutely excellent. Made the process of switching painless. Kayla is a Rockstar!"
We responded:
"Thank you, Skye, for your feedback! We're glad to hear that Kayla made your transition smooth and easy. She's truly an asset to our team."
Profile photo of Matt Marderosian

Matt Marderosian

April 20, 2026

5  out of  5
rating by Matt Marderosian
"Kayla was great! Made the process super easier. Very responsive!"
We responded:
"Thank you, Matt, for sharing your experience! We're glad to hear that Kayla made the process easy and was responsive to your needs. Your feedback means a lot to us. "
Profile photo of Raymond Green

Raymond Green

April 17, 2026

5  out of  5
rating by Raymond Green
"I had a great experience working with Kayla. She helped me get my insurance set up, and the entire process was seamless from start to finish. She was very knowledgeable, answered all my questions clearly, and made everything easy to understand. I really appreciated how helpful and efficient she was throughout the process. Highly recommend working with her!"
We responded:
"Thank you, Raymond, for sharing your experience with Kayla. It's great to hear that she made the insurance setup process seamless and easy to understand for you. We appreciate your recommendation and look forward to serving you again."
Profile photo of Heidi Carrow

Heidi Carrow

April 17, 2026

5  out of  5
rating by Heidi Carrow
"Kayla was able to get us a significantly cheaper rate and super easy and pleasant to work with! Highly recommend her for insurance needs!"
We responded:
"Thank you, Heidi, for sharing your experience! We're glad to hear that Kayla was able to assist you with a better rate and make the process smooth. Your recommendation means a lot to us. "
Profile photo of T Eash

T Eash

April 17, 2026

5  out of  5
rating by T Eash
"Thanks Kayla. For all your help ,you are awesome."
We responded:
"Thank you for your kind words! We're glad Kayla could assist you and make your experience awesome. Your feedback means a lot to us."
Profile photo of Kasen Wally

Kasen Wally

April 16, 2026

5  out of  5
rating by Kasen Wally
"Super easy process and a great rate! Christina was fantastic!"
We responded:
"Thank you, Kasen, for sharing your experience! We're glad to hear that Christina made the process easy and helped you find a great rate. Your feedback means a lot to us. "
Profile photo of Joanna Davis

Joanna Davis

April 16, 2026

5  out of  5
rating by Joanna Davis
"Kayla is always diligent about checking in at each renewal cycle. Excellent customer service!"
We responded:
"Thank you, Joanna, for your feedback! We're glad to hear that Kayla's diligence and excellent customer service have made a positive impact. Your support means a lot to us."
Profile photo of Donna Malpass

Donna Malpass

April 14, 2026

5  out of  5
rating by Donna Malpass
"Great experience working with McKenzie Cook for my car & motorcycle insurance! She is very friendly and helpful! Thank you McKenzie!"
We responded:
"Thank you, Donna, for sharing your experience! We're glad to hear that McKenzie was friendly and helpful with your car and motorcycle insurance needs. We appreciate your feedback!"
Profile photo of Sandy Jones

Sandy Jones

April 13, 2026

5  out of  5
rating by Sandy Jones
"Christina was such an amazing help! She was fast, curious, and most importantly attentive. I’m so thankful for people like her:)"
We responded:
"Thank you, Sandy, for sharing your experience with Christina! We're grateful for your feedback and happy to hear she was fast, curious, and attentive. Your appreciation means a lot to us."
Profile photo of Kaneisha Battle

Kaneisha Battle

April 13, 2026

5  out of  5
rating by Kaneisha Battle
"Christina was wonderful. She reached out to me on Thursday regarding an online quote, she was very professional and able to get me a price less than what I was previously paying. Her kindness stuck with me all weekend and she was the first person I thought to call this morning."
We responded:
"Thank you, Kaneisha, for sharing your experience with Christina. It's great to hear that she was able to assist you with a better rate and left such a positive impression. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of David Kennedy

David Kennedy

April 12, 2026

5  out of  5
rating by David Kennedy
"McKenzie Cook was awesome. Very knowledgeable and polite. McKenzie took time with me and answered all my questions for me. I should have switched Insurance Companies a long time ago. Thank you again McKenzie."
We responded:
"Thank you, David, for your review. We're glad to hear that McKenzie was able to assist you with her knowledge and politeness. We appreciate your trust in us and are happy to have you with our agency. "
Profile photo of Samuel Joseph

Samuel Joseph

April 10, 2026

5  out of  5
rating by Samuel Joseph
"Kayla did an excellent job finding me the best auto and homeowner insurance quote in the market! She’s prompt, knowledgeable, and very helpful. Always ask for Kayla!"
We responded:
"Thank you, Samuel, for sharing your experience! We're glad to hear that Kayla was able to assist you with finding the best insurance quotes. Your recommendation means a lot to us."
Profile photo of Matthew Pulvino

Matthew Pulvino

April 10, 2026

5  out of  5
rating by Matthew Pulvino
"Christina worked very hard to give us a rate we could afford and also took the time to answer all our questions. Her follow up was also outstanding"
We responded:
"Thank you, Matthew, for sharing your experience! Christina is dedicated to finding the best rates and ensuring all your questions are answered. We're glad to hear her follow-up met your expectations. "
Profile photo of Katrina Moore

Katrina Moore

April 8, 2026

5  out of  5
rating by Katrina Moore
"The moment I walked into State Farm I was greeted very politely. Couldn’t complain not even one time at State Farm. Mrs Kayla Alligood is the very best. She communicated in a timely manner, had patience and helped me step by step with completing forms. Got my family life insurance policies started quick and easy. I appreciate the whole team but Mrs Alligood was very helpful. Mr Sawyer’s State Farm is Best!!! Oh yeah I was also handed t-shirts for myself and children. Thanks for everything!!"
We responded:
"Thank you, Katrina, for sharing your experience with us. We're glad to hear that Kayla provided you with timely communication and assistance. It's great to know you and your family had a smooth process with your life insurance policies. Thanks for choosing us!"
Profile photo of William Maier

William Maier

April 8, 2026

5  out of  5
rating by William Maier
"Kayla was extremely helpful and found a great policy that saved me money. Super easy to work with and no issues. Highly recommend this business"
We responded:
"Thank you, William, for sharing your experience! We're glad to hear that Kayla was able to assist you in finding a policy that saves you money. Your recommendation means a lot to us. "